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Privacy Policy

Effective Date: January 2025

Balloon Masters (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect the personal information you provide through our website and services.

1. Information We Collect

When you interact with us through our website or forms, we may collect the following information:

  • Your name

  • Email address

  • Phone number

  • Event details (such as date, location, and type of event)

  • Any other information you voluntarily submit

We do not knowingly collect personal information from children under 13 years of age.

2. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries and provide estimates

  • Coordinate event details

  • Improve our services and website experience

  • Communicate updates, confirmations, or reminders related to your event

We will not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Protection

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of transmission over the internet is 100% secure.

4. Third-Party Services

Our website may include links to third-party platforms such as Instagram or Facebook. We are not responsible for the privacy practices of these external sites. We recommend reviewing their policies before submitting any personal information.

5. Cookies and Tracking

We may use cookies or similar technologies to improve website functionality and understand user behavior. You can adjust your browser settings to refuse cookies if you prefer.

6. Your Rights

You have the right to:

  • Request a copy of your personal information

  • Ask us to update or delete your information

  • Withdraw consent at any time for future communications

To exercise these rights, please contact us at leah@balloonmasters.com

7. Updates to This Policy

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with the updated effective date.

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